House Of Friendship

WellFunded is working with organizations like House of Friendship to eliminate redundancy, increase equity, and unlock more funding for charities like yours.

Tax ID 107493892RR0001 Canada 🇨🇦

Trusted by leading Canadian DAFs, foundations, and wealth advisors managing over $1.3B in charitable assets.

About House Of Friendship

Overview

House of Friendship is a charity organization based in Kitchener that serves over 42,000 people living on low income in Waterloo Region. They focus on providing support in key areas such as addiction treatment, food assistance, affordable housing, and building strong neighborhoods. Through their programs, House of Friendship strives to create a community where everyone has access to the resources and support they need to thrive.

Mission

House of Friendship strengthens people and communities by being there when needed, speaking up, and working together. Founded in 1939, the organization walks alongside individuals and families facing food insecurity, homelessness, addiction, and social isolation, providing practical support and advocating for a more just and equitable society.

Vision

House of Friendship works toward a healthy community where all can belong and thrive. Guided by Christian faith and values of compassion, inclusion, justice, dignity, and hope, the organization pursues systemic and holistic health through its strategic plan, 'Building Health, Building Belonging,' while affirming the dignity and voice of every person it serves.

Unique value proposition

House of Friendship is distinctive as a multi-service, faith-inspired yet broadly inclusive agency that addresses poverty and vulnerability holistically under one organizational roof rather than focusing on a single issue. Its ShelterCare model integrates 24/7 emergency shelter with on-site healthcare and addiction support, and its Friendship Village development offers a full continuum of care from emergency shelter to long-term affordable housing. Rooted in over 85 years of community presence and deeply embedded in regional partnerships, House of Friendship combines direct service, community development, and systemic advocacy to address the root causes of homelessness, food insecurity, and addiction in Waterloo Region.

Financial overview

Revenue (2025)
$28,195,265
Expenses (2025)
$23,263,409
Total assets
$64,262,204
Liabilities
$30,739,528
Year Revenue Expenses Program Admin Fundraising
2025 $28,195,265.00 $23,263,409.00 $18,966,859.00 $3,271,703.00 $954,812.00
2024 $23,781,282.00 $20,778,540.00 $17,527,189.00 $2,425,106.00 $758,973.00
2023 $23,926,303.00 $19,129,550.00 $16,361,346.00 $1,976,982.00 $791,222.00
2022 $24,031,889.00 $18,139,283.00 $15,563,823.00 $1,914,535.00 $660,927.00
2021 $18,974,740.00 $16,011,469.00 $13,882,435.00 $1,542,051.00 $586,983.00
2020 $14,516,055.00 $13,394,913.00 $11,409,075.00 $1,396,855.00 $588,983.00

Financial data sourced from the Canada Revenue Agency.

Revenue, expenses and assets

Revenue sources

Assets and liabilities

Spending mix by year

Leadership team

JS

Jennifer Scott

Chief Executive Officer

JN

John Neufeld

Former Executive Director / CEO

ML

Margaret Lucas

Chief Operating Officer

MK

Michele Kennedy

Addiction Services Director

CW

Clare Wagner

Community Services Director

JK

Jackie Keller

Financial Director

NS

Natalie Schill

Director of Development and Communications

CS

Charmaine Sheahan

Director of Justice, Equity, Diversity & Inclusion

AW

Amy Weaver

Human Resources Director

SB

Sarah Brown

Director, Strategy & Quality

LD

Laura Drummond

Advanced Clinical Practice Leader

MH

Michael Hackbusch

Spiritual Resources Director

TB

Tony Bender

Program Director, Community Services

KT

Kevin Thaler

Board Member

GM

Gail Martin

Marketing & Communications Manager

MF

Mary Friesen

Former Board Chair

NA

Nadir Attiqi

Emergency Food Hampers Program Supervisor

Trusted by

NWM Acts of Grace Charis CNCF

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